Terms & Conditions

These Terms & Conditions govern your use of the MG Rehab website, together with any appointments, enquiries, bookings, rehabilitation services, and treatments provided by MG Rehab. By accessing this website or booking an appointment, you agree to these Terms & Conditions.

About MG Rehab

In these Terms & Conditions, “MG Rehab”, “we”, “our”, and “us” refer to MG Rehab, a rehabilitation clinic providing Sports Massage, Injury Rehabilitation, Acupuncture, Exercise Therapy, Joint Mobilisation, Deep Tissue Massage, Injury Taping, and musculoskeletal rehabilitation services.

“You” and “your” refer to anyone visiting this website, making an enquiry, booking an appointment, or receiving treatment from MG Rehab.

Website Use

You may use this website only for lawful purposes. You must not attempt to interfere with the operation or security of the website or use it in a manner that could damage the website or affect other users.

Although we make every reasonable effort to ensure the information on this website is accurate and up to date, the content is provided for general information only and should not be relied upon as medical advice or a substitute for an individual assessment.

Rehabilitation Services

Information on this website is intended to explain the services provided by MG Rehab but does not constitute individual medical advice or create a therapist-patient relationship until an appointment has taken place.

Every rehabilitation programme is based on an individual assessment. Treatment recommendations may vary depending on your symptoms, medical history, physical examination, and rehabilitation goals.

Appointments

Appointments can be booked online, by telephone, email, or through any booking methods offered by MG Rehab.

When attending your appointment, you are responsible for providing accurate information regarding:

• your current symptoms;

• previous injuries or surgery;

• relevant medical conditions;

• medications where appropriate;

• any other information that may affect your rehabilitation.

Providing complete and accurate information helps ensure treatment is delivered safely and appropriately.

Cancellations & Missed Appointments

If you need to cancel or rearrange your appointment, we kindly ask that you provide as much notice as possible.

Late cancellations or missed appointments may be subject to a cancellation fee where applicable.

If circumstances outside our control require us to rearrange your appointment, we will contact you as soon as reasonably possible to arrange an alternative time.

Payments

Treatment fees will be confirmed before your appointment or at the time of booking.

Payment is normally required on the day of treatment unless otherwise agreed.

We reserve the right to amend our prices at any time. Updated pricing will always be displayed before booking where applicable.

Treatment & Clinical Decisions

All treatment recommendations are based on the findings of your assessment and current clinical presentation. Not every treatment is appropriate for every individual.

Where necessary, we may recommend:

• modifying your rehabilitation programme;

• delaying treatment;

• referring you to another healthcare professional;

• seeking further medical investigation before treatment continues.

Your safety will always remain the priority.

No Guaranteed Outcomes

Every person responds differently to rehabilitation. Although treatment aims to reduce pain, improve movement, restore physical function, and support recovery, no guarantee can be given regarding specific outcomes or recovery times.

Progress depends on many individual factors, including diagnosis, previous injuries, general health, adherence to rehabilitation advice, and lifestyle.

Medical Emergencies

MG Rehab does not provide emergency medical services. If you experience severe pain, chest pain, breathing difficulties, suspected fractures, neurological symptoms, or any medical emergency, you should contact the appropriate emergency services or seek immediate medical attention.

Liability

MG Rehab provides rehabilitation services with reasonable care, skill, and professional judgement.

To the fullest extent permitted by law, we shall not be liable for indirect or consequential losses arising from the use of this website or rehabilitation services.

Nothing within these Terms excludes liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation;

• any liability that cannot legally be excluded under the laws of England and Wales.

Website Content & Intellectual Property

Unless otherwise stated, all content on this website, including text, images, graphics, branding, logos, design elements, videos, downloadable resources, and written material, is owned by or licensed to MG Rehab.

Content may not be copied, reproduced, distributed, or republished without prior written permission except for personal, non-commercial use.

Third-Party Websites

This website may include links to third-party websites for your convenience. MG Rehab is not responsible for the content, availability, security, or privacy practices of external websites.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and process personal information.

Changes To These Terms

We may update these Terms & Conditions periodically to reflect changes in legislation, business practices, or our services. Any updates will appear on this page and take effect immediately upon publication.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact MG Rehab

If you have any questions regarding these Terms & Conditions, please contact us using the details below:

• Email: info@mgrehab.com